Delivery Policy 

All orders are processed within 24 hours (Monday to Friday). Your orders are authenticated and approved by a member of our team. Once the order has been processed you will receive a confirmation email and your order will be passed on for delivery.

Delivery is free all over Malta and delivery occurs between 3-6 business days.  We charge a €5 fee for orders less than €50 and for orders that need quick delivery which is 1-2 business days.  A €7 delivery fee is applied for all Gozo deliveries

Returns & Refund Policy

we are committed to providing our customers with high-quality goods. We understand that sometimes, despite our best efforts, you may need to return a product or request a refund. This Returns and Refund Policy outlines our procedures and guidelines for returns and refunds in compliance with the Distance Selling Regulations in the Malta.

Eligibilities for Return  & Refunds

To be eligible for a return or refund, the following conditions must be met:
– The product must be in its original, unused condition with all tags and packaging intact
– The product must not have been personalized or customized
– Some items may not be eligible for return or refund due to hygiene reasons
– The product must have been purchased directly from Sweet Pea Ideas if a purchase was made from another retailer or website then you will need to go back to them directly to return

How to initiate a Return or Refund

To initiate a return or refund, check above for eligibility and then follow these steps:
– Please email sweetpeaideas@gmail.com to obtain a Returns Authorisation Number
– When you obtain your Returns Authorisation Number we advise that any item you return to us is sent using a tracked service as we are not responsible for products lost in transit, please also obtain a proof of postage receipt.
– If the above steps are not followed your refund will be delayed

Refund Process